The following instructions will help you to set up your email on a phone or tablet. While the images and exact steps are tailored to the iPhone and iPad, the information required will be the same for Android devices.

Once set up, any actions that you take on your phone/tablet will be replicated to the webmail server (such as deleting an email or moving it to a folder).

Step 1

On the iPad, go to the Home screen and open Settings->Mail, Contacts, Calendars.

Open Add Account then select Other.

Select Add Mail Account.

Step 2

In the New Account screen, enter the following information:
Name: Your full name.
Address: Your full email address.
Password: The password.
Description: Any description you like, such as “Work Email”.

Select Next.

Step 3

On this screen, make sure that the server type selected at the top is IMAP, rather than POP. The main difference is that IMAP (Internet Messaged Access Protocol) always syncs with the mail server so that any changes you make in your mail client (such as deleting a message on your phone) will also be replicated to your webmail inbox.

Step 4

Under Incoming Mail Server, enter the following information:

Port: 143
Username: [email protected]
Password: the password for that email account
SSL encryption (if asked): No SSL

Under Outgoing Mail Server, enter:

Port: 25 (SMTP)
Username: [email protected]
Password: the password for that email account
Server requires authentication (if asked): Yes

Note that the User Name and Password fields in Outgoing Mail Server are Required even though it says “Optional” on the iPad.

When you click Next, the iPad will attempt to connect to the server, and may fail with an error message: “Cannot connect using SSL. Do you want to try setting up the account without SSL?”

Click Yes.

Step 5

Select the Next button at the the top of the screen.

With the Mail switch turned ON, press the Save button at the top of the screen.

You may also enable Notes. Doing so will sync your iPads notes with the notes folder in your email account.

Your email is now setup and ready to use!

Having problems or need advice? Send me an email and I'll be in touch as soon as I can.